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From CrewApp to Prospr: Your Transition Guide
Eric Phelan
Co-Founder & CTO
May. 5th, 2024
4 min read

Square has acquired CrewApp and rumor has it, Square will begin sunsetting many of Crew's features in the coming months, leaving Crew customers at a crossroads. Transitioning to Prospr, the all-in-one platform offering robust tools to enhance workforce management, could be a strategic move for those previously relying on CrewApp. Here's your detailed guide on how Crew customers can smoothly transition to Prospr.

Understanding CrewApp's Core Product

Crew has excelled in streamlining communication and operational tasks for frontline teams. Key features include:

  • Team Communication: Ensuring seamless interactions within teams through a familiar chat-like interface.
  • Labor Optimization: Facilitating schedule management and shift swapping directly from mobile devices.
  • Task Management: Enabling the execution of tasks with options for real-time updates and integrations with other systems.
  • Culture and Recognition: Driving engagement through recognition programs and customizable celebration tools for birthdays and anniversaries.
  • Knowledge Management: Keeping teams aligned with integrated tools for sharing information and updates.

Corresponding Features in Prospr:

  • Team Communication: Prospr also offers robust communication tools that ensure teams can stay connected through an intuitive interface, supporting real-time updates and announcements through bulletins, and fully-features messenger that includes, 1-1 chat, group messaging and broadcasts, along with voice memos, videos and file sharing.
  • Labor Optimization: Like Crew, Prospr allows for efficient scheduling and shift management, ensuring that managers can easily fill open shifts and employees can swap shifts as needed. Additionally, Prospr supports geo-fenced time tracking and reporting, making it easier to manage time off and ensure accurate payroll processing.
  • Task Management: Prospr enhances task execution with features that allow for assigning, tracking, and updating tasks in real-time, ensuring that all team members are on the same page.
  • Culture & Recognition: Prospr supports building a positive workplace culture with tools designed to recognize and reward employees for their contributions, similar to the functionalities provided by Crew.
  • Knowledge Management: Prospr offers integrated solutions to ensure that information is seamlessly shared across teams, keeping everyone informed and aligned with organizational goals.
  • Compliance and Security: Prospr ensures that business operations comply with legal and corporate standards, much like Crew’s compliance suite.
  • Analytics and Reporting: Prospr provides detailed insights into business operations, employee performance, and other critical metrics, offering data-driven ways to enhance productivity and operational efficiency.

Transitioning to Prospr

Prospr offers similar functionalities with additional enhancements that could benefit former Crew customers. To prepare for the smoothest possible transition to Prospr, consider the following steps:

Feature Mapping: Compare the specific functionalities of CrewApp that your business frequently uses with those offered by Prospr. This will help in identifying the critical needs and how Prospr can meet them.

Data Migration: Plan the transfer of all essential data from CrewApp to Prospr. This includes employee details, resource articles, schedules, and task management data. Prospr’s support team can provide guidance on the migration process to ensure a smooth transition.

Training and Onboarding: Just as CrewApp provided an intuitive user experience, Prospr also emphasizes ease of use with a focus on minimizing training time. Schedule training sessions for your team to familiarize them with Prospr’s interface and features. Utilize Prospr’s resources and customer support to address any learning curves during the initial phases of the transition.

Customization: Tailor Prospr’s settings to match your business’s workflow, similar to how CrewApp allowed for customization. Set up integrations with existing systems for a seamless workflow transition.

Feedback Loop: Once you have transitioned to Prospr, establish a feedback mechanism to monitor how well the new system is meeting your team’s needs compared to CrewApp. This will help in continuously refining the processes to ensure that your operational efficiency is maximized.

Why Choose Prospr?

Transitioning to Prospr not only allows businesses to retain the core functionalities they enjoyed with Crew but also offers an opportunity to leverage enhanced features for better scalability, security, and support. Prospr’s commitment to continuous improvement and customer support makes it an ideal choice for businesses looking to enhance their workforce management systems.

For CrewApp customers, this transition period is an opportunity to upgrade their operational tools and embrace a system that supports their growth and adaptation to changing business needs. Prospr stands ready to assist with dedicated support, ensuring that your move is as smooth and beneficial as possible.

For more detailed guidance and to explore how Prospr can specifically benefit your business operations, visit our site or reach out to a Prospr Pro.

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