Prospr Does Field Services
Effortless mobile operations: 1-800-GOT-JUNK? harnesses Prospr to connect field and HQ teams in real-time.
Apps Replaced
Locations
Employees
Full Rollout
The challenge to streamline chaos
The task was huge – integrate employee shift scheduling, time & attendance tracking (hello, California overtime complexities), frontline communication, and a training resources library into a single, user-friendly platform that truck team members could master.
Prospr has transformed the daily operational landscape, eliminating the need to shuffle between When I Work, Slack, Google Voice, and Culture Up by introducing an all-encompassing tool tailored for 1-800-GOT-JUNK.. This innovation has revolutionized how information is shared and accessed across their widespread, on-the-go team.
Prospr at work for 1-800-GOT-JUNK?
What they're using
What we've replaced
WhenIWork, Slack, Google Voice, CultureUp
Prospr brings meaningful change
- Bulletins have increased team engagement through daily, weekly, and monthly metrics and employee spotlights.
- Prospr made California Time & Attendance compliance a breeze. Employees confirm meal and rest breaks, and overtime is tracked accurately. Multiple pay rates? No problem, Prospr has it covered.
- Key documents are neatly stored under Resources to ensure round-the-clock accessibility, maintaining compliance with California employee rights and OSHA.
Must-haves for Field Service Operations
- Tickets enable field teams to observe and instantly report maintenance issues.
- Coordination for team member Availability and Time-Off.
- Real-time chat, announcements, and HQ to frontline communication.
- Bulletins keep culture alive when everyone is literally moving different directions.
Learn more about working with Prospr
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