Quick Service Restaurants

Quick Service Restaurants

Domino's Pizza ditches CrewApp to bring everything and everyone together on Prospr.

3
3
4

Locations

300
+

Employees

30
 days

Full Rollout

The challenge of fast, clear team communication

This multi-location Domino’s operator needed a better solution for real-time communication and easy access to information, even after using CrewApp for years. Prospr’s mobile-first, organizable, and fully searchable Resource library has helped Ownership and Frontline stay in sync.

Since implementing Prospr, the operator has seen a substantial improvement in efficiency and team engagement. What used to take 20 minutes of crafting individual texts to cover shifts now takes seconds. Training stickiness has seen a boost too. Employees are more engaged with training programs, thanks to the easy access to materials on their phones (and the ability to hold team members accountable).

Prospr at work for Domino’s

What they're using

What we've replaced

CrewApp, group texts, & an old-school bulletin board

dominos
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Prospr is a resource not just for communication - it's a resource for virtually everything. The team’s engagement with product training has increased substantially.”

Sydney C.

VP of Training

As the owner, my job is easier because I can direct the team to ‘Prospr Resources’ for any question. Just the other day a brand new team member was able to find a document she needed quickly. And even though she had never done it before, she intuitively found it on her own so I could keep doing what I was doing."

Shane Casey

Franchise Owner

Sending a coverage help ‘flare’ during an unexpected rush used to take 20 minutes of crafting 30 texts – now I can do that in a matter of seconds in Prospr”.

Jaden C.

Director of Operations

Prospr brings meaningful change

  • Standardized documentation and training via Resources simplifies the rollout of new information, resulting in increased engagement with training programs
  • Key Communication features like broadcast streamline processes, making shift coverage easier and reducing time spent on manual tasks.
  • Work-approved communication channels safeguard the company and protects work-life balance
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Must-haves for Quick Service Restaurants

  • Flexible Scheduling that meets the demands of today’s workforce
  • Coordination for team member Availability and Time-off
  • Tickets that enable anyone on the team to observe and instantly report facility maintenance needs
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