Upgrading to Prospr from NetGym: A Smarter Way to Run Your Fitness Business

If you're currently using NetGym, you're already ahead of many fitness operators. You've recognized the value of centralizing instructor communication, managing substitute requests digitally, and keeping resources organized.

But as your business grows, many operators discover that managing instructors is only one piece of the operational puzzle.

That's where Prospr comes in.

The Difference Between Managing Instructors and Managing Operations

NetGym was built primarily to solve a specific challenge for fitness studios: instructor scheduling, snf substitute management. Its tools help studios reduce the administrative burden of managing class coverage and instructor engagement.

Prospr takes a broader approach.

Instead of focusing solely on instructors, Prospr is designed to run the entire frontline operation—from instructors and front desk staff to managers, regional leaders, and corporate teams.

For many growing fitness brands, that distinction becomes increasingly important.

What Fitness Operators Typically Outgrow

As studios scale to multiple locations, leaders often find themselves asking:

• How do we ensure operational consistency across every club?
• How do we communicate company-wide updates and verify they've been read?
• How do we manage maintenance requests and facility issues?
• How do we standardize opening, closing, and operational procedures?
• How do we give every employee access to the latest SOPs, training materials, and resources?
• How do we reduce the number of disconnected tools our teams use every day?

These challenges extend beyond instructor management.

They're operational challenges.

What Prospr Adds

1. Complete Team Communication

While NetGym offers messaging and announcements for staff communication, Prospr provides a full communication ecosystem with:

• Broadcast messaging
• Group and direct messaging
• Read receipts
• Department and location-based communication
• Interactive company bulletins

This allows leadership teams to communicate confidently across every level of the organization.

2. Operational Task Management

Most fitness brands rely on checklists, spreadsheets, or paper processes to manage operational standards.

Prospr enables teams to create recurring operational tasks, assign responsibilities, track completion, and monitor performance across locations from a centralized dashboard.

Examples include:

• Opening procedures
• Closing procedures
• Equipment inspections
• Cleaning schedules
• Sales activities
• Monthly audits

3. Facilities & Maintenance Ticketing

One of the biggest gaps for growing fitness operators is issue management.

Prospr includes built-in ticketing that allows employees to:

• Report facility issues
• Upload photos
• Track progress
• Assign ownership
• Escalate urgent requests

Whether it's a broken bike, HVAC issue, maintenance concern, or supply request, everything is tracked in one system.

4. A True Knowledge Hub

Both platforms offer resource management, but Prospr expands the concept into a centralized company intranet.

Organizations can distribute:

• Training videos
• SOPs
• Employee handbooks
• Operational manuals
• Certifications
• Company updates

Teams can acknowledge documents through read confirmations, creating accountability and ensuring critical information doesn't get missed.

5. Scheduling for the Entire Workforce

NetGym's roots are in instructor scheduling and substitute management.

Prospr supports broader workforce scheduling needs, including:

• Front desk teams
• Membership advisors
• Managers
• Operations staff
• Instructors

Features include schedule templates, labor forecasting, open shifts, shift swaps, availability management, and mobile schedule access.

Consolidate More of Your Tech Stack

A common challenge for fitness operators is app fatigue.

Communication happens in one platform.

Scheduling happens in another.

Tasks are tracked in spreadsheets.

Maintenance issues are sent via email.

Documents live in shared drives.

According to Prospr, customers commonly consolidate multiple operational tools into a single platform, reducing complexity while improving visibility and accountability.

Why Fitness Brands Are Making the Switch

The fitness industry has evolved.

Studio operators no longer need software that simply manages instructors. They need platforms that manage entire operations.

As organizations grow, visibility, accountability, communication, and consistency become just as important as scheduling.

Prospr helps fitness brands move from managing schedules to managing performance.

Ready to See the Difference?

If you're currently using NetGym and finding yourself adding additional tools to handle communication, operations, maintenance, documentation, and workforce management, it may be time to evaluate a platform built for the entire business.

Prospr combines communication, scheduling, task management, ticketing, knowledge sharing, and operational accountability into one centralized solution designed for modern frontline teams.

Learn more at Prospr.