Managing multi-unit studios is no easy task. Juggling communication, schedules, and daily operations across multiple teams often feels overwhelming. That’s where Prospr comes in. We recently spoke with two studio operators, Hannah and Melissa, about their experiences using Prospr to simplify their businesses and keep their teams aligned.

Here’s a look at how they’re making it work—and how you can, too.

Or, check out the full roundtable recording here.

Meet Hannah and Melissa

Hannah: Regional manager for a Club Pilates and CycleBar.

“We brought in Prospr because we needed a single solution to replace all the different tools we were trying to use. It’s been a game-changer for simplifying our work.”

Melissa: Owner of three Club Pilates studios in the Bay Area, with another one on the way.

“As I grew from one studio to two, I realized we needed a better way to manage everything in one place. That’s where Prospr came in.”

The Challenges They Faced Before Prospr

Both Hannah and Melissa shared the same frustrations:

1. Too Many Tools:

"We were using a mix of apps—one for communication, another for scheduling, and more for task management. It wasn’t sustainable," Hannah shared.

2. Disconnected Teams:

"Our instructors used one system, and our front desk team used another. They weren’t aligned, which caused miscommunication and delays," Melissa explained.

3. Inefficient Scheduling:

"Sub requests were missed, and we were constantly scrambling to find coverage," Melissa added.

How Prospr Solves These Problems

1. Everything in One Place

"We needed simplicity," Hannah said. "With Prospr, we brought communication, scheduling, and task management into one platform. Now, my whole team is on the same page."

Melissa agreed: "Consolidating tools has saved us time and eliminated confusion. Both my instructors and front desk team use Prospr, so everyone sees the same updates and schedules."

2. A Time-Saving Solution

"Training new hires used to mean walking them through multiple platforms. With Prospr, we only train on one system, which makes onboarding so much easier," Hannah said.

3. Clear Accountability

"The task lists and Read Receipts are a huge help," Hannah shared. "Now, we can see what’s been done in real-time. If something isn’t completed, we know exactly where the gap is—and we can coach our team accordingly."

Melissa added: "The Read Receipt feature is great for ensuring everyone has seen important updates. We no longer deal with, 'I didn’t know about that.'”

4. Boosting Retail Sales

Hannah shared how Prospr’s ticketing system created an unexpected boost in retail revenue:

"We use tickets to manage special retail orders. Members request an item, the team logs it, and when it arrives, it’s charged to their card on file. This system guarantees we’re not losing sales or orders anymore. It’s been a huge win!"

5. Centralized Resources

"We moved all our SOPs, checklists, and policies into Prospr’s Resources feature," Melissa said. "Now, employees know exactly where to find what they need, whether it’s an opening checklist or a sub policy. It’s all in one app."

Hannah echoed this: "We can also track how long team members spend on resources before marking them as read. It’s great for holding people accountable and ensuring they truly understand what they’re responsible for."

The Results Speak for Themselves

Both operators have seen major improvements since adopting Prospr:

1. Aligned Teams: "Communication between instructors and front desk staff has never been better," Melissa shared.

2. Streamlined Operations: "We’ve eliminated paper checklists and replaced them with recurring digital tasks. Nothing falls through the cracks anymore," Hannah said.

3. Time Saved: "We’re no longer spending hours managing schedules or chasing down sub requests," Melissa added.

As Hannah summed it up: "Prospr has simplified every aspect of our operations. It’s helped us focus on growing our studios instead of managing day-to-day chaos."

Why Multi-Unit Studios Choose Prospr

Managing multiple locations doesn’t have to be overwhelming. With Prospr, you can bring everything—communication, scheduling, task management, and resources—into one streamlined platform.

As Melissa put it: "Prospr has made scaling easier. It’s about more than just saving time; it’s about having a system that works for everyone."

WATCH THE FULL WEBINAR HERE

Ready to Transform Your Studio Operations?

Contact us today to schedule a demo and see how Prospr can help your business thrive.