Hospitality with Sodexo Live!

Prospr helps Sodexo Live! schedule thousands of shifts instantly, and communicate across teams in Union and Non-Union properties alike.

Convention Centers

5,500

Employees

days

Full Rollout

The challenge to modernize schedules.

With a reliance on pen, paper, and the time-sucking process of sending individual texts and emails for scheduling, Sodexo Live! sought a modern solution. Beyond scheduling, team-wide communication needed to scale past cascading from one over-burdened person to another. Prospr helps them reach team members reliably and simultaneously.

With Prospr, scheduling is now intuitive and flexible, empowering managers to build schedules tailored to their specific requirements. Notifications for published schedules and available shifts in a centralized pool enable team members to easily sign up for shifts that align with their qualifications and needs—saving hours of back-and-forth trying to lock in schedules.

Prospr at work, for Harps

What they're using

Ticketing Chat Bulletin Scheduling Resources

What we've replaced

ShiftBoard, In-Person, Texts & Emails, Paper Handbooks & Resources

We were able to turn paper schedules with text messaging and email communication into an app that did it for us. Instead of one person doing the entire schedule for a multi-level catering company, we were able to divide the function between the managers."

Wendy Breese

Human Resources

Bulletins are an excellent tool to communicate with the staff. And shift confirmation reminders are great because they send automated messages 2 hours prior shifts and if no confirmation is received, a second reminder goes out. Our team shows up more regularly - on time!”

Melvis Perez

HR Manager

We've saved days and days scheduling"

Michelle Vazques

Head of HQ, Miami Beach Convention Center

Prospr brings meaningful change

With Scheduling, managers now create their own schedules that allocate resources efficiently and respond quickly to changing demands.
Team members stay informed with notifications for open, eligible shifts and non-invasive reminders for approaching shifts that require confirmation.
Geo-fenced Time & Attendance provides robust tracking capabilities, allowing Sodexo Live! to generate detailed reports on employee working hours, breaks, and overtime.
Bulletins offer a centralized place to disseminate important information, updates, and announcements to the entire workforce.

Must-haves for Hospitality

Tickets that enable anyone on the team to observe and instantly report facility maintenance needs
Coordination for team member Availability and Time-off
Policy and procedure Resource Libraries ensure compliance and collect team acknowledgment

Learn more about working with Prospr

Ticketing

Manage and track operations, facilities and issues with accountability and ease.

Communication

Miscommunication is a thing of the past with broadcasts, group messaging, and DMs.

Scheduling

Automated scheduling, sub-management, time-off requests, and more.

Bulletins

Relay information, champion victories, and foster culture with a multi-media feed.

Retail

Franchise Operations

Thinking about trying Prospr?

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